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Participants

Resorts, who visited Follow the Customer Journey 26& 27th of September

- Thermae 2000, Valkenburg, The Netherlands
- Crowneplaza, The Netherlands
- Spa Zuiver, NL
- Sauna Thermen Zuidwolde, NL
- Sauna de Heuvelrug, NL
- Fort Resort Beemster, NL
- Chateau St. Gerlach, NL
- Hotel Okura

France
- Thalazur Thalassotherapie & Spa, France

Belgium
- Thermen Mineraal, BE
- Thermen Londerzeel, BE
- Thermen Dilbeek, BE
- Thermen R, BE
- Therme de Spa, BE
- Martin's Hotels, BE
- La Fontaine de Jouvence, BE

England
- Champneys, UK
- Elements Spa, UK

Germany
- Mediterana, GER
- Rhoen-park-hotel, GER
- Gruga Park Therme, GER
- Thermen Roetgen, Ger

Spain
- Mayan Luxury Spa, ESP

- Apollo Hotels Resorts, Int
- Chateau Hotels


Media/ Associations who will visit the event
- Belgian Sauna Association
- Spa Business Association, UK

Suppliers who will share best practises
- xPlan online (SPA software)
- iTesso (IDPMS hotel software)
- Add more blue to your Spa (training)
- Unitouch (POS)
- Dorsoo (Sleeping system)
- Physioterm (infra red sauna)
- Olery (review management)
- Check your Service (guest satisfaction)
- Gharieni (spa furniture)
- Thalgo (skincare)
- Essie (nailcare)
- Unit app (mobile marketing)
- Cofely GDS Suez (Energy Efficiency)